Contact Us

Contact Us

We're here to help — whether you're just getting started or managing a complex portfolio.

Send Us a Message

Fill in the form and a member of our team will respond within 24 hours.

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Our office

Get in Touch

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Head Office

KOOKI Tower, 14th Floor
Financial District, Dubai, UAE

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Phone

+971 4 000 0000
Mon–Fri, 9am–6pm GST

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Email

hello@kooki.com
support@kooki.com

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Live Chat

Available 24/5 for Pro & Elite clients via the dashboard.

Frequently Asked Questions

How do I open an account?

Opening an account takes under 5 minutes. Fill in the contact form above or click "Start Trading" in the header. You'll need a valid ID and proof of address.

Is my money safe with KOOKI?

Yes. All client funds are held in segregated custodial accounts, separate from KOOKI's operating capital. We are fully regulated and independently audited.

What is the minimum investment?

You can start investing in digital gold and stocks with as little as $10. Forex accounts require a minimum deposit of $100.

How are NFT collectibles authenticated?

Every NFC collectible has an embedded near-field data id that links to a blockchain-verified certificate of authenticity. Digital items are inspected by our expert team before listing.

Can I withdraw my funds at any time?

Yes. Withdrawals are processed within 1–3 business days to your verified bank account. There are no lock-up periods on any standard account.

Do you offer advisory services?

Yes — our Private Advisory service is available to Elite plan clients. Get in touch to learn more and speak with a dedicated relationship manager.